See What Our Customers Say

Spring went at 5:40 with a 6:30 shift to make. Real person answered, truck here by six, quoted before touching anything. He also explained why springs fail early here — the daily temperature swing — which no one had ever told me. Made sense immediately.

Wind off the bench flexed our top section badly. They matched it, but first they showed me how much the existing door had faded in the sun so I would not be surprised. I appreciated being told the awkward truth before ordering instead of after.

Our RV door is oversized and two companies said they would have to order everything. Bonneville showed up with the heavy spring sizes already on the truck and finished the same afternoon. They came prepared, which out here is rare.

Tuck-under garage on a slope with a header so low nothing standard fits. They put a wall-mount unit beside the door instead and it is silent. They also talked me into a belt over a chain because of the dust out here. Good call.

I had been oiling the rollers for years because that is what you do. He explained that oil plus valley dust equals grinding paste, put in sealed nylon rollers and the door has been silent since. Nobody had ever told me I was making it worse.

Our barn door is a different animal from a garage door and most companies will not touch it. They brought the right hardware, treated it as the commercial job it is, and it has worked perfectly through a full winter since.

Door frozen solid to the slab and my wife hit the button. Cable snapped instantly. They told me on the phone not to try again, came out that night and fixed the cause as well as the cable. Calm and straight with me the whole time.

Our garage was built in the twenties and everyone else told me nothing modern would fit. They measured properly, ordered to the actual opening, and the new door looks like it belongs on the house. They respected the building, which mattered to me.